DashboardHarborview Commercial Real Estate
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Harborview Commercial Real Estate

At Risk
Real Estateยท11 employeesยทSan Diego, CA
Contact:Michelle Tranmtran@harborviewcre.com

Tailow Score

41/100

Contract Value

$10,800/yr

Renews

Oct 3, 2025

-183d away

MSP Notes

Commercial focus, smaller team. Salesforce Einstein rollout stalled โ€” needs dedicated training session. Michelle is receptive.

Deployed

1

AI tools live

In Progress

1

Deployments underway

Avg Adoption

45%

Across deployed tools

Opportunities

2

Workflow gaps identified

Account Overview

Relationship
At Risk
Contract value
$10,800/yr
Renewal date
Oct 3, 2025(-183d)
Last review
Nov 15, 2025
Onboarded
Oct 3, 2024

Primary Goals

  • 1

    Get Salesforce Einstein delivering value before renewal

  • 2

    Qualify inbound leads faster without adding BD headcount

  • 3

    Automate proposal and marketing material generation

Current Tech Stack

These are the systems AI tools will need to connect with

Microsoft 365SalesforceCoStarDocuSignZoomBuildout

AI Tool Coverage

What each tool does, what workflow it replaces, and how it connects to existing systems

Microsoft Copilot

Deployed

Productivity & communication

Replaces: Manual document drafting, email composition, and meeting summarization

Connects with:Microsoft 365
45%

Salesforce Einstein

In Progress

CRM intelligence & pipeline management

Replaces: Manual lead scoring, next-best-action analysis, and pipeline stage updates

Connects with:SalesforceMicrosoft 365DocuSign
18%

Lofty AI

Recommended

Full brokerage lifecycle management

Replaces: Multiple disconnected tools for CRM, website, and lead routing

Connects with:Microsoft 365DocuSign

Structurely

Recommended

Lead qualification & appointment booking

Replaces: Agent time spent manually qualifying cold leads via phone and email

Connects with:SalesforceMicrosoft 365

Workflow Opportunities

Personalized for Harborview Commercial Real Estate โ€” sorted by integration fit with their existing stack

View all playbooks โ†’

Follow Up Boss AI

Lead nurturing & follow-up2 stack matches

Automates: Manual lead prioritization and follow-up email sequences by agents

AI-powered lead nurturing and CRM automation built into Follow Up Boss. Prioritizes leads and automates follow-up sequences.

Integrates with:Microsoft 365 โœ“Zoom โœ“
Automated lead prioritizationSmart follow-up sequences

Easy

3d deploy

REimagineHome

Property presentation & staging1 stack match

Automates: Physical staging costs and slow listing photo production

AI virtual staging and home redesign tool. Instantly generates staged listing photos and renovation previews.

Integrates with:Microsoft 365 โœ“
Listings go live fasterNo physical staging costs

Easy

2d deploy